01
Scope
This Privacy Policy applies to the Mosaqo website, web and mobile applications, hosted QR experiences and the Mosaqo Chrome extension (together, the “Services”). It does not cover third-party websites or services that you choose to open from a QR code or through an external link.
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Information we handle
Information you provide to Mosaqo services
- Account information received from a sign-in provider, such as your name, email address and provider account identifier.
- Workspace content you choose to save, including QR destinations, contact-card fields, designs, logos, images, templates and collaboration content.
- Messages and information you send when requesting support.
Service and scan information
- Security and session information needed to authenticate requests and protect your account.
- For dynamic QR codes, scan events may include time, broad device/browser category, referring context and approximate region. Raw IP addresses are not retained as scan analytics; privacy-safe network identifiers may be used to estimate unique scans.
- Essential operational logs used to maintain reliability, investigate errors and prevent abuse.
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Chrome extension data
The extension handles data only to provide the QR feature you request. Depending on what you choose to create or scan, this can include the active tab URL and title, visible page content, a selected image, plain text, Wi-Fi network details, vCard fields, styling preferences and a logo you select.
QR generation and decoding happen locally. A visible-page screenshot used for scanning is held only in memory for the scan and is discarded afterwards. Drafts, settings and the optional last 10 recent codes are stored in chrome.storage.local. You can clear this data from Mosaqo settings, and Chrome removes it when the extension is uninstalled.
The extension does not sell data, use data for advertising, track browsing in the background or allow Mosaqo staff or third parties to read locally processed content.
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Why the extension requests permissions
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How information is used
- Provide, personalize and maintain the features you choose to use.
- Create and manage QR codes, workspaces, exports and dynamic redirects.
- Measure dynamic QR performance according to workspace privacy settings.
- Authenticate users, secure sessions, prevent abuse and troubleshoot errors.
- Respond to support, privacy and account requests.
We do not sell personal data and do not use Mosaqo data for personalized advertising, credit scoring or purposes unrelated to the Services’ user-facing functionality.
07
Retention and security
We keep account and workspace information while your account or workspace remains active and as needed to provide the Services, meet legal obligations and resolve disputes. Scan analytics follow the workspace’s configured retention period. Account and workspace deletion requests may use a 30-day recovery period before permanent deletion.
We use access controls, modern encrypted transport, data minimization and operational safeguards designed to protect information. No storage or transmission method can be guaranteed completely secure.
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Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict or export your personal data, and to object to or withdraw consent for certain processing. Workspace settings let you manage analytics retention, and extension settings let you clear local history and drafts.
To exercise a privacy right, email hello@mosaqo.app. We may need to verify your identity before completing a request.
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Children and international use
Mosaqo is not directed to children under 13, and we do not knowingly collect their personal information. The Services may be operated from or supported in countries other than your own; where required, we use appropriate safeguards for international data transfers.
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Changes to this policy
We may update this policy as Mosaqo evolves or legal requirements change. We will publish the revised version here and update the effective date. Material changes will be communicated through the Services when appropriate.
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Contact us
Questions about this policy or Mosaqo’s data practices can be sent to hello@mosaqo.app.
Contact Mosaqo