Support
Feedback and reviews
Asking customers a question at the point of contact, and what happens to the answer.
Articles
Set up a place and collect your first reviews
From Reviews → Places to a page that takes reviews and a code people can scan.
What happens when somebody scores low
Where an unhappy answer goes, who hears about it, and what the alert carries.
Your public reviews page and consent
What reaches the page, when, and how to take something down.
Run a survey
Questions about a product, a dish or an event, with no place attached.
Change the questions without losing answers
How forms publish new versions, and which places move to them.
Design your reviews page
Logo, colours, words and what the page shows.
Show reviews on your own website
One line of code that shows a place’s published reviews.
Other areas
Still stuck?
Send the platform, the steps, the result you expected and the exact error. One complete message is answered faster than five short ones.
Never send a password, access token, API secret or private QR payload — not in the message, not in a screenshot, not in an attached log.