Support
Feedback and reviews
Asking customers a question at the point of contact, and what happens to the answer.
Articles
Run your first feedback campaign
From an empty Reviews module to a code on a receipt that fills your inbox.
What happens when somebody scores low
Where an unhappy answer goes, who hears about it, and what the alert is allowed to carry.
Publishing an answer on your reviews page
The public page, the consent required before anything reaches it, and the moderation in between.
Other areas
Still stuck?
Send the platform, the steps, the result you expected and the exact error. One complete message is answered faster than five short ones.
Never send a password, access token, API secret or private QR payload — not in the message, not in a screenshot, not in an attached log.